Gadar2's Privacy Policy – Your information is safe with us

1 Introduction & Scope

Gadar2 is a trusted online Sports Betting platform serving users in Bangladesh. This Privacy Policy applies to the Gadar2 website, mobile app, and all associated services.

We believe every member has the right to control their own personal data. This privacy policy clearly explains how your information is managed. By registering or using Gadar2's services, you agree to this policy.

2 What Information We Collect

Gadar2 collects only the information that is necessary. We do not ask for anything beyond what is required. A full breakdown of the data we collect is provided below:

Gadar2 does not collect any information beyond what is listed above. We do not have access to your social media profiles or any other personal communications.

3 How We Collect Information

Gadar2 collects information through several methods. Each approach is transparent and based on your consent:

• Direct Collection: When filling out the registration form, making a deposit or withdrawal, or contacting support.
• Automatic Collection: Technical information is collected through cookies, log files, and web beacons.
• During KYC Verification: When submitting proof of identity and address.
• During Payment Processing: Relevant data received from the payment gateway during transactions.

4 Purpose of Data Use

Gadar2 uses your information only for specific purposes. Details are outlined below:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To properly manage betting, payments, and other services.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To resolve your issues and provide support.
• Legal Obligation: To comply with applicable laws and regulations.
• Service Improvement: To analyze user experience and improve the platform.
• Contact: To send important updates, security alerts, and promotional offers.

5 Data Sharing Policy

Gadar2 does not sell your personal data to third parties. However, limited information may be shared in specific circumstances:

• Payment Processor: Necessary information is shared with payment services such as bKash, Nagad, and Rocket to process transactions. These providers follow their own privacy policies.
• Technology Partners: Limited technical data may be shared with technology companies that provide services essential to operating the platform.
• Legal Authorities: Information may be disclosed in compliance with applicable law upon a valid request from government or legal authorities.
• Fraud Prevention: In cases of serious fraud, information may be shared with relevant investigative authorities.

6 Data Protection Methods

Gadar2 follows the highest industry standards to protect your data. The core components of our security framework include:

• SSL/TLS Encryption: All data transmissions on the website and app are secured with 256-bit SSL encryption.
• Database Encryption: Stored data is also kept in encrypted form.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): Two-factor authentication is available for account login.
• Regular Security Audits: Security assessments are conducted regularly by third-party experts.
• Restricted Access Controls: Only authorized personnel have access to the data they need.

That said, no online platform can guarantee 100% security on the internet. Always keep your account password confidential and never share it with anyone.

7 Your Rights

As a Gadar2 member, you have certain important rights over your personal data:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can correct inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you can request that your data be deleted.
• Right to Restrict Processing: You can restrict the use of your data for specific purposes.
• Right to Object: You can opt out of marketing communications.
• Data Portability: You can request a copy of the personal data we hold about you.

To exercise these rights, email us at support@gadar2.app or Help Center Contact us. We will respond within 30 days.

8 Data Retention Period

How long Gadar2 retains your data depends on the type of information and the purpose for which it was collected:

• Account Information: For the duration of your active account and up to 5 years after closure.
• Transaction Information: Retained for a minimum of 7 years in accordance with financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Cookies & Log Data: Typically between 90 days and 1 year.

9 Child & Minor Protection

Gadar2 provides services exclusively to adults aged 18 and above. We do not knowingly collect personal data from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

10 Policy Changes & Contact

Gadar2 may update this privacy policy from time to time. When changes are made:

• This page will be updated with a new effective date.
• Members will be notified by email of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: support@gadar2.app
• Live Chat: Available 24/7 on the Gadar2 platform
• Help Center: Help Center View Page